The Shelduck, Southwold

4.4★

10 Guests
4 Bedrooms
4 Bathrooms
Pets No
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Features

Off road parking
Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

14 Customer Review(s)

Lois
October 2024

“The master bedroom needs a walk in shower, not a very slender bath which would be impossible for some to use, otherwise accommodation very adequate for 10 people.”

6 adults and 4 children, not 10 adults.

6 adults and 4 children, not 10 adults.

- Lois, October 2024
Julie September 2024

“It was a nice place overall however it was quite expensive.”

And I was soured by my experience. There was accidental damage to the bedding in one of the bedrooms. This was resolved by additional cleaning and I was charged £48 which I have reluctantly paid. The windows on the property were filthy and had not been cleaned for sometime and one of the bedroom windows was broken and unable to open. We took both these factors on the chin without complaint, perhaps in hindsight we should have complained and asked for a refund. I am peeved that I was charged for accidental damage, especially when the property was below standard.

- Julie, September 2024
Hattie May 2024

“We have used the accommodation many tines and always enjoy it.”

There were a few things this year to bring to your attention . 1.Ants coming in through the front kitchen window. 2.Water marrk's appeared above the chair by the right hand patio door, seemingly from the bath in the master bedroom en suite. I reported both of these to the housekeepers who arrived as I was leaving. 3. Of greater concern was the decking and seat / bench in the courtyard which were decaying in places, loose and my opinion unsafe, especially for the 3 young children we had with us. Thank you. Hattie Rogers

- Hattie, May 2024
Sue May 2024

“We love this house and have visited several times really comfortable and excellent location.”

It would be good to have the option of the twin room to be made up as a double and we always struggle with the fridge as would be improved by having a larger fridge and smaller freezer but saying that we always manage and have a fab time.

- Sue, May 2024
Jackie May 2024

“Lovely place to stay, especially for larger groups and families.”

All facilities were present, as mentioned although it would have been nice to have had a coffee machine as we had to bring our own with us. Very spacious and comfortable. Quality fixtures and fittings and a lovely sunny garden to sit out in the sunshine that finally arrived whilst we were there! Only gripe was that the garden table and chairs were covered in moss and seagull droppings so we had to clean all this off before we could sit out. Maybe a cover over the table and chairs might help? Loved the layout and location. Thanks for a wonderful stay. Not my usual experience with Sykes as the booking agent this time, however. Our first choice property that was booked was cancelled at short notice due to storm damage which was understood but I had to find my own replacement property as the properties that were suggested by Sykes were not suitable at all for our party. I asked from the outset if we could have an early and late check in and checkout where we eventually booked but found that I had to ring on the actual day to find out, despite the property being empty before and after. What made it more infuriating was that I had to wait ages on the phone for anyone to answer despite being told I would get straight through and return calls that were promised to give me information were not always made to me. I'm not sure why the service with Sykes has changed. I appreciate it's a busy time but I thought Sykes was ready for that?

- Jackie, May 2024
Keith April 2024

“We did encounter a problem with switching off the shower in the upper twin bedded room where two children slept.”

Needs to be looked at.

- Keith, April 2024
Jill April 2024

“Excellent house for a lovely family week together.”

Well appointed and comfortable. No negatives!

- Jill, April 2024
Christine December 2023

“There are two rings on the hob which would not light which made it a little difficult to cook a Christmas dinner !”

! The clock on the heating/ water needs putting right ( it’s about three hours out ) so we ended up just boosting when we needed water or heating. The sofa bed was extremely uncomfortable! and we did think it very strange that there is not a bigger fridge and double oven when you are hosting for ten people. Having said that it is a lovely house in a lovely location and we had a wonderful time.

- Christine, December 2023

Thank you for your feedback. We are aware of the hob and as such had left a gas igniter to enable guests to light the rings. I hope you managed to use it so you could use all 5 rings. The hob is being replaced. With regards to the sofa bed, the property is not advertised for guests to use the sofa bed and I know Best of Suffolk advised you of this. However we were keen to try and accommodate your wishes. There were additional beds available for you to use if you had preferred. I am glad you enjoyed the house otherwise and Southwold. We wish you and your family a Happy New Year. As of January 2024 the hob has been replaced with a new Neff gas hob! Property Owner
Susan September 2023

“This was our fourth stay at this property.”

It is extremely well located and very well furnished and equipped. When we first stayed in 2011 the property was virtually brand new and 12 years later it is sadly starting to show signs of wear and tear, much of which we imagine has been inflicted on it by other guests. The mattresses and towels would definitely benefit from being replaced and an outside light that worked would be nice.

- Susan, September 2023

Thank you for your feedback. Both outside lights have now been replaced with new stainless steel ones on light sensors. The towels and all linen are supplied by an external company and we will give them your feedback but our experience is that they are good quality and they constantly replace any worn items. We regularly repaint walls that get scuffed by guests and endeavour to maintain the high standard of decor. Property Owner
Peter August 2023

“Only one proble bed in master bedroom was not very comfortable, need a new mattress and it’s hard to handle the shower as it goes everywhere, could do with a curtain.”

We last stayed at shell duck 6 years ago and it’s still nice

- Peter, August 2023

We are sorry you found the mattress uncomfortable. It is a Tempur mattress and has a topper on it. If you are unfamiliar with a memory foam mattress I understand that this may feel different to what you are used to. The shower in the master bedroom is a hand shower only to enable you to wash your hair whilst in the bath. The reason there is no shower curtain is that it is not meant to be used as a shower. There are 3 other showers in the property. Thank you for taking the time to write some feedback. We appreciate it. Property Owner
Jonathan July 2023

“Lovely house and good location within the town.”

Well equipped with everything you would need. Minor issue with the downstairs toilet which we logged early in the stay which wasn’t fixed though, and was a bit inconvenient.

- Jonathan, July 2023

This has been fixed now. Thank you for your feedback. Property Owner
Jill March 2023

“An excellent property where ten of us stayed comfortably.”

- Jill, March 2023
Denise February 2023

“This is our 13th year using The Shelduck for a new year friends get together.”

The property never fails in providing a warm spacious environment for getting together whilst the luxury of each couple having a loverly bedroom with en-suite makes it feel like we have the best of both a homely and hotel environment. Thank you

- Denise, February 2023
Sandra January 2023

“Clean ,welcoming, warm ,so convenient for the town, beach ,buses and all other amenities .”

We have rented Shelduck five times and will be going back next year .

- Sandra, January 2023

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Summary

Four bedrooms: 1 x super-king-size with en-suite with walk-in shower, basin and WC, 1 x twin with en-suite with walk-in shower, basin and WC, 1 x second-floor twin with 2 x pull-out single truckle beds with en-suite with walk-in shower, basin and WC, 1 x second-floor king-size with a walk-in shower, basin and WC
Open-plan living space with kitchen, dining area and sitting area
Cloakroom with basin and WC
Gas central heating
Electric oven and grill, gas hob, microwave, fridge/freezer, washer/dryer, dishwasher
Flat-screen TV with FreeView, BluRay/DVD player, iPod docking station, WiFi
Bed linen and towels inc. in rent
A travel cot and highchair are available
Off-road parking for 2 cars
Decked courtyard garden, patio furniture
Sorry, no pets and no smoking
Shop 0.2 miles, pub 0.2 miles
Note: If you wish a travel cot and highchair to be available request at time of booking
Note: There will be a welcome gift of wine and biscuits on arrival
Note: Sorry, no unaccompanied teenagers
Note: Please only park in allocated parking spaces

The property

On the ground floor there’s a large open plan kitchen/dining/living room, a cloakroom and a private courtyard garden. The first floor has two bedrooms (1 superking size, 1 twin) both with en-suites, and the second floor has two further bedrooms with en-suites (1 king, 1 twin with 2 additional full size single pull-out guest beds). Ground Floor The front door leads into a hallway with doors to the open plan living area, a cloakroom and the stairs to the first floor. Open Plan Living/Kitchen/Dining This large L-shaped light and airy room has three areas: Living Area There are two chocolate brown leather sofas (1 five-seater, 1 three-seater) and two bright red tub chairs. It has a large 40 inch flat screen TV with Freeview channels, a Blu Ray DVD/CD player, wi-fi broadband and an ipod docking station. The end wall has lovely floor to ceiling windows which flood light into the room, and a glazed door leading out to the private decked patio. Dining Area This has a large glass table and seating for 10 people and a feature light well for extra light. Kitchen Area The fitted kitchen has a breakfast bar and two high stools. Appliances include a five-ring gas hob and electric oven, a built-in tall fridge-freezer, a Neff dishwasher, Neff washer-dryer, and a microwave. Cloakroom There’s a hand basin and a w.c. First Floor Stairs from the ground floor hallway lead up to a large landing. Bedroom 1 A large room with a superking size bed and an en-suite bathroom. There’s a flat screen TV, and mirrored bedside tables, chest of drawers and built-in wardrobes. En-Suite Shower Room There’s a bath with a hand-held shower attachment, a w.c. and a hand basin. Bedroom 2 A twin bedroom with a large walk-in wardrobe, and a shared bedside table. En-suite to Bedroom 2 There’s a shower, a w.c. and a hand basin. Second Floor Stairs from the first floor landing lead up to a 2nd floor landing. Bedroom 3 A large twin bedroom with bedside tables, a chest of drawers and a large wardrobe. There are two further pull-out full size single guest beds that can be made up on request, enabling the room to sleep up to four people. En-suite to Bedroom 3: This has a shower, a w.c. and a hand basin. Bedroom 4 A bedroom with a king size bed, bedside tables and a large built-in wardrobe with hanging space and drawers. En-suite to Bedroom 4 There’s a shower, a w.c. and a hand basin. Outside There’s a private decked courtyard garden with an extendable teak table and eight chairs (four additional Directors chairs are stored inside), reached directly from the open plan living room. There’s off-road parking for two cars. Further parking can be found on Southwold Common, where parking is free of charge. Please do not park outside the property.

Floorplans

Floorplan

Note: This property has a Good Housekeeping bond of £300.

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About the location

SOUTHWOLD

Lowestoft 13.4 miles; Ipswich 35.1 miles

Southwold is a seaside town situated along the East Suffolk coast within an Area of Outstanding Natural Beauty and resting between Lowestoft and Ipswich. Southwold is known as the home of Adnams Brewery which was established in the town in 1872 and it also has its own lighthouse, a museum and a picturesque pier which has a selection of colourful beach huts and which plays host to the regular Southwold Model Yacht regatta. The town boasts a number of excellent restaurants and eateries with a particular nod to its seaside location so there is always plenty of seafood and fish on the menu. Southwold has some fantastic independent shops, boutiques, galleries and pubs which are great for a browse and to stock up on essentials for your holiday. Just outside Southwold there are a number of great attractions for the whole family including Africa Alive Zoological Reserve, RSPB Minsmere and Dunwich Museum as well as scenic towns such as Aldeburgh, Thorpeness, Leiston and Lowestoft to visit.

Note: Sorry, no unaccompanied teenagers. Note: Please only park in allocated parking spaces Note:Bedding will be available for the truckle beds, if you require the truckle beds to be made up please let us know.

This property offers the following short breaks:

Winter
Off-season
Last minute

Southwold, Suffolk (Ref. 1116840)

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Features

Reviews & Ratings

“The master bedroom needs a walk in shower, not a very slender bath which would be impossible for some to use, otherwise accommodation very adequate for 10 people.”

“It was a nice place overall however it was quite expensive.”

“We have used the accommodation many tines and always enjoy it.”

“We love this house and have visited several times really comfortable and excellent location.”

“Lovely place to stay, especially for larger groups and families.”

“We did encounter a problem with switching off the shower in the upper twin bedded room where two children slept.”

“Excellent house for a lovely family week together.”

“There are two rings on the hob which would not light which made it a little difficult to cook a Christmas dinner !”

“This was our fourth stay at this property.”

“Only one proble bed in master bedroom was not very comfortable, need a new mattress and it’s hard to handle the shower as it goes everywhere, could do with a curtain.”

“Lovely house and good location within the town.”

“An excellent property where ten of us stayed comfortably.”