“The accommodation is lovely and comfortable but there was a strong smell in the lounge that was really unpleasant.”
It cleared when both front and back windows were opened but then returned after they were closed. This affected our use of the lounge.
Suggest more crockery and saucepans- only 2 proper size bowls and no jugs or items for use in the microwave. Plenty of plates, glasses and mugs.
Taps on the kitchen sink were loose but worked OK. Just to note - there were no spare bin liners and only one dishwasher tablet. Also one of the 2 visitor guide booklets gives the wrong WiFi code.
Lovely bedrooms ...
It cleared when both front and back windows were opened but then returned after they were closed. This affected our use of the lounge.
Suggest more crockery and saucepans- only 2 proper size bowls and no jugs or items for use in the microwave. Plenty of plates, glasses and mugs.
Taps on the kitchen sink were loose but worked OK. Just to note - there were no spare bin liners and only one dishwasher tablet. Also one of the 2 visitor guide booklets gives the wrong WiFi code.
Lovely bedrooms and bathrooms.
We had a great time and love the location and
would be happy to come again after the problem with the smell in the lounge has been resolved
Dear Pauline
Many Thanks for the above feedback. I will endeavour to replace the measuring jugs and some bowls for the kitchen as there should have been 5 large serving bowls and a set of jugs. Bin bags have been replaced and 3 dishwasher tablets should be left for guests initial use so I will reiterate this with the cleaners.
Regarding the smell in the lounge. I have organised for this to be looked into and the initial finding is that it’s due to the vent below the front lounge window which is being rectified.
Many Thanks for your feedback and we look forward to welcoming you back to First Light in the future.
Kind Regards
Kay
Property Owner