“We used the cottage as a base to sleep as we were visiting family over Christmas.”
There were some lovely touches such as the welcome gifts and the doggie welfare pack. However, we did have a few niggles. We felt that the bathroom was impractical. My mum was unable to get in / out of the bath. I struggled to shower using the hand held shower head and no shower curtain. Its inevitable that the floor gets wet. The large cracks in the floor tiles are off putting too. There is very little storage in the bathroom. I imagine it was presumed that a couple were using the cottage as towels were left in the main bedroom only. I hope my single bedroom had been cleaned but it had lots of cobwebs on the fitted wardrobes and the carpet looked grubby and had black dog hair on it. I did notice a paw print on the duvet cover too but presumed the bedding had been washed! Mum found a pair of socks from a previous guest under her chair in the main bedroom which you would imagine would have been found whilst vacuuming? My mum found the upstairs of the cottage very cold at night. The cottage is difficult with a dog. Luckily I brought throws for the white sofa! You can't just open the door and let the dog out due to it opening up on a shared driveway with a large metal gate onto the road. So, I had to take my dog out on a lead and lead him through a gate into the garden area incase the gate hadn't been closed properly. It's also hard to keep a dog downstairs when there is no door / gate to the stairs. The cottage was satisfactory for our needs over Christmas but we would have struggled if we were not spending most of our time with family.
As you can see from our feedback, many of our guests rate us a 10/10 and return to May Barn year after year. We genuinely pride ourselves on looking after our guests so we’re really sorry to hear that your stay at May Barn didn’t meet expectations. We appreciate that you’ve mentioned struggling with the shower – but we don’t have a shower and don’t advertise this either. We do have a handheld mixer over the bath but this isn’t designed to be used as a conventional shower, hence why we don’t have a shower curtain. We do feel our cottage is dog friendly and for future reference there is a stairgate stored in the wardrobe to help with keeping dogs downstairs. Again, we are sorry to hear you had a few niggles but had we have been notified during the stay we would have been quick to come out to resolve any issues that you had. Nevertheless, we hope you enjoyed Suffolk and return to the area in the future
Property Owner
