“This is our 4th visit to crabble corner.”
We love spending Christmas in Aldeburgh.
Unfortunately the cleanliness was much to be desired this time!
The kitchen floor needed washing,
Cobwebs in corners
Stains on the carpet and ripped. Carpet looks really grubby.
Upstairs bathroom door Handel area really grubby.
Stains on window seat cushion.
Upstairs bathroom shower needs updating
No manual to use the heating
But we still had a lovely time,
We love spending Christmas in Aldeburgh.
Unfortunately the cleanliness was much to be desired this time!
The kitchen floor needed washing,
Cobwebs in corners
Stains on the carpet and ripped. Carpet looks really grubby.
Upstairs bathroom door Handel area really grubby.
Stains on window seat cushion.
Upstairs bathroom shower needs updating
No manual to use the heating
But we still had a lovely time,
- Caroline, December 2024
Dear Caroline. First, thank you for giving feedback. Without it, we wouldn't necessarily know about an issue arising. Clearly we are disappointed to hear about the cleanliness issues. We visited ourselves just this week and the place was spotless, and I know how diligent the cleaners normally are (and they so enjoy your Christmas visit as it gives them an excuse to put up Christmas decorations), but that doesn't change the fact that you had a bad experience, and we apologise profusely. I have already been in contact with the cleaners, and they are mortified by the feedback. The carpet in the hall and stairs does need replacing in the near future and we plan to do so. Despite the points raise, we are just so happy that you had a Happy Christmas at Crabbe Corner.
Property Owner