“This is our 2nd stay at the property.”
Maintenance issues this time were, waste bin front not working, waste disposal not working, nasty smell from waste.
Cleanliness issues, middle floor toilet unflushed and dirty, bin cupboard front dirty. There was a bowl of used coffee pods left on side but no fresh pods. ( note was left for cleaners)
Toiletries were scant, only shampoo/conditioner available. No welcome treat even though previous occupiers have commented in visitor book.
This did not spoil our stay, everything else was fine.
Hi Peter
Thanks for your feedback.
Really sorry you had a few issues. The waste disposal unit has been replaced.
Our normal cleaners were unable to work that week and the replacement team obviouly weren't up to scratch. We always have spare toiletries/toilet rolls etc in the property, so this is very frustrating. Glad it didn't spoil your stay though.
Property Owner