“We have never stayed anywhere where you dont even get a few teabags or sugar so that was a shock!”
The general cleanliness was disappointing as I spotted stains on all furniture and furnishings as soon as we got there which made me feel uncomfortable and there were cobwebs, dead flies and woodlouse scattered about. The shower squigie broke (v.rusty) in my husbands hand on our second from last day. The rugs need non slip backing. It is a lovely house but the furniture is not practical and needs a deep clean.
Despite sounding so negative we had a nice holiday and it's a lovely property and ...
The general cleanliness was disappointing as I spotted stains on all furniture and furnishings as soon as we got there which made me feel uncomfortable and there were cobwebs, dead flies and woodlouse scattered about. The shower squigie broke (v.rusty) in my husbands hand on our second from last day. The rugs need non slip backing. It is a lovely house but the furniture is not practical and needs a deep clean.
Despite sounding so negative we had a nice holiday and it's a lovely property and fairly quiet and excellent location, a fab shower but it just needs a deep clean.
- Elizabeth, September 2024
Thank you for your feedback, we are sorry you found some issues with cleanliness which we have addressed. In the last year we have undertaken significant refurbishment at the house and aim to offer a high standard of presentation. However, after a very busy season of welcoming lots of families, there have been some marks to the furniture and there has just not been the opportunity to get these sorted so we do apologise for this. We now have additional for the soft furnishings. We were not aware the squeegee was broken - it has now been replaced. We do have slip backing on most of the rugs but will have a look at this again. Guidance is for us to provide wine and biscuits for guests on arrival. We are pleased you still enjoyed yourself and do hope to welcome you back in the future.
Property Owner