“Although it is situated in an ideal spot for travelling around Suffolk and Norfolk.”
We feel that it is in need of some maintenance. The driveway is badly potholed and the exit has a limited view of what is quite a fast road. So leaving the property we needed to be cautious . The bed was very hard to sleep on and the settee was not comfortable.
However the owners were lovely people who were pleasant to talk to.
Thanks for the feedback, all constructive criticism is valuable as we continue to strive to ensure our guests have the best stay possible. We take on board your points but was shocked on a score of 63/100 as it doesn't really follow the rest of feedback we have received over the years for our cottages. However I agree the driveway needs improvement, we have been waiting for the weather to improve after the terrible wet conditions we have had for the last 6 months plus (which obviously has not helped), so we are addressing the driveway this Summer. The hedging on our entranceway has now been cut back to improve visibility and the road speed on our stretch is and always has been limited to a 30mph limit, as per the sign a few metres from our drive.
In regards to the bed, that is more difficult to address as mattress specifications are very personal to each and everyone of our guests. But rest assured a lot of time was researching beds and we finally went for a highly rated, brand new medium firm 1200 pocket sprung 10 inch depth mattress that was installed into the cottage in Dec 2023. The same goes for the sofa, it is very down to the individual preference and its impossible to meet everyones expectations. However we are heartened by the vast majority of our reviews being extremely positive and sorry we weren't able to achieve that with yourselves.
Once again thanks for your feedback, we do appreciate it.
Kind regards
Jacqui and Nick
Property Owner